Privacy Policy
Last updated: July 2026
1. Introduction
Rui'an Lipeng Metal Products Co., Ltd. ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect and handle your personal information when you visit our website or submit inquiries through our contact form.
2. Information We Collect
- Contact form submissions: your name, email address, phone number, company name, subject and message content.
- Automatically collected data: IP address, browser type, device information, and usage data via standard web server logs for security and analytics purposes.
- We use Cloudflare Turnstile to verify that form submissions are made by humans, not automated bots.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, provide quotations and support regarding our products and services.
- To communicate with you about orders, technical specifications, and business cooperation.
- To improve our website functionality, content and customer service experience.
- To comply with legal obligations and protect our legitimate business interests.
4. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA), we process your personal data based on: (a) your consent when you submit the contact form; (b) our legitimate interest in responding to business inquiries; (c) compliance with legal obligations.
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information may be processed by trusted service providers who assist us in operating our website and business (such as email delivery services and hosting providers), solely as necessary to fulfill the purposes described in this policy.
6. Cross-Border Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable data protection laws.
7. Cookies and Tracking
Our website may use essential cookies and similar technologies necessary for basic functionality, security and performance. We do not use tracking cookies for advertising or profiling purposes. You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form inquiries are typically retained for up to 2 years for business record purposes.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
10. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access: request a copy of the personal data we hold about you.
- Right to rectification: request correction of inaccurate or incomplete data.
- Right to erasure: request deletion of your personal data ("right to be forgotten").
- Right to restrict processing: request limitation on how we process your data.
- Right to data portability: receive your data in a structured, commonly used format.
- Right to object: object to processing based on legitimate interests.
- Right to withdraw consent: withdraw previously given consent at any time.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information. Significant changes will be communicated via a notice on our website.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us: